We stand behind our products, which is why PARKIT offers a warranty of 1 year from the date of receipt. If you experience any issues due to defects in materials and workmanship, we’ll either repair or replace your product. Your chair is meant to be used in daily life, so if your chair, for some reason fails during everyday use, you can reach out to us, and we’ll make it right. It is truly important that you're happy with your PARKIT experience.
It is critical that your Voyager chair is always used appropriately and for its intended purpose, as this will ensure the longevity of your product. If it is found through testing that the product was not used for its intended purpose, the warranty will be voided.
This warranty does not apply to any costs, repairs, or replacements for the following cases:
1. Blemishes or aesthetic damage from normal wear and tear.
2. Damage due to impact, loss or theft.
3. Damage resulting from negligence, misuse, abuse, accidents, or alterations.
4. Any damages that may arise after any unauthorized work is attempted.
5. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
Regardless of your issues, don’t hesitate to reach out to our team with questions or concerns.