WE STAND BEHIND OUR PRODUCTS
Which is why PARKIT offers a warranty of 24-Month Warranty from the date of receipt. This warranty is for the original owner and is non-transferable. If you experience any issues due to defects in materials and workmanship, we’ll either repair or replace your product. If a replacement is not available, we will provide store credit for the value of the failed goods. Your chair is meant to be used in daily life, so if your chair, for some reason fails during everyday use, you can reach out to us, and we’ll make it right. It is truly important that you're happy with your PARKIT experience.
It is critical that your Voyager chair is always used appropriately and for its intended purpose, as this will ensure the longevity of your product. If it is found through testing that the product was not used for its intended purpose, warranty will be voided.
THIS WARRANTY DOES NOT APPLY TO ANY COSTS REPAIRS OR REPLACEMENTS FOR THE FOLLOWING CASES:
1. Blemishes or aesthetic damage from normal wear and tear.
2. Damage due to impact, loss or theft.
3. Damage resulting from negligence, misuse, abuse, accidents, or alterations.
4. Any damages that may arise after any unauthorized work is attempted.
5. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
This warranty applies only to purchases directly from the PARKIT website or a PARKIT Authorized Dealer. If purchase order number is not available from the PARKIT website, then a proof of purchase will be required.
Regardless of your issues, don’t hesitate to reach out to our team with questions or concerns.