Enjoy The Exploration
STILL HAVE QUESTIONS?
Send us an Email through the contact form below. Our team is available Mon-Fri during normal business hours.
*Please expect a response from our team within 24 hours, excluding weekends & holidays.
WE'RE HERE TO HELP
BROWSE BY CATEGORY
Explore our knowledge base and learn everything you need to know about PARKIT.
-
Looking to become a PARKIT Wholesale partner? Let's bringing people outdoors, around the fire, and into moments that matter. Becoming a wholesale partner is about more than just selling gear, it’s about building community and creating experiences together.
You’re in the right place if:
- You’re looking to partner with PARKIT and distribute our gear across your community & customers.
- You carry a resale certificate or valid business license.
To get in touch with our rep-force, fill out the form below, and we'll connect you with the rep in your zone to get underway.
-
At PARKIT, we partner with teams, brands, and communities who want to elevate their experiences, whether that’s gifting clients, outfitting a company event, or gearing up a large group adventure.
With options for custom branding, bulk orders, and tailored solutions, we make it easy to bring PARKIT into your next project.
Learn more about our corporate & group sales opportunities here: Corporate Program.
You can also send a note to sales@parkitmovement.com, include the details of your project we’ll guide you through mockups, pricing, and timelines. We're ready, let’s build.
-
When Will My Order Ship?
At PARKIT, we process orders within 1-3 business days (excluding weekends). Once an order ships, transit times depend on your location, relative to our CA fulfillment center.
- West Coast: 1–3 business days
- Central States: 3–4 business days
- East Coast: 5–6 business days
Heads up: weather, road conditions, and carrier delays, while rare, can affect delivery timelines.
How Do I Track My Order?
Once your order ships, we’ll send you a shipping confirmation email with a tracking link so you can follow its journey to your door.
I ordered multiple items, will Everything Ship Together?
We ship everything at once when all items in your order are in-stock and ready for immediate fulfillment.
If something in your order is backordered and awaiting replenishment, we’ll send the available items to you first so you can start enjoying your gear ASAP. The rest will ship once it's been received at our fulfillment center and shipped out immediately upon arrival.
How do I edit or cancel my order?
If you haven’t received tracking for your order, you can:
- Email us directly at contact@parkitmovement.com so we can update it for you on our end
Note: Once the label is printed, and tracking has been established, we can no longer make changes to the order.
Can I Update My Shipping Address?
If you haven’t received any tracking details yet, you can quickly and easily change your address.
- Email us directly at contact@parkitmovement.com so we can update it for you on our end
Can I drop by and pick-up my order?
We don’t have a physical store to accommodate pick-ups. However, if you’re concerned about shipping timelines, please let us know and we’ll see what we can do.
What Carriers Do You Use?
- FedEx Ground – For all chair shipments.
- USPS Priority Mail – For smaller items and accessories.
Do You Offer Expedited Shipping?
We currently don’t offer expedited shipping; air freight costs are often higher than the chair itself (no joke!). We’re always exploring better options and evaluating freight partners.
What If My Order Is Damaged?
Shoot us an email at contact@parkitmovement.com with a quick photo of the issue. We’ll check it out and guide you through the next steps. Our team is available Mon - Fri during normal business hours.
-
What’s Your Return Policy?
You can check out all the details on our policy here:
👉 Shipping & Returns PageIn short: If your item is unused, in original packaging, and within the return window, we’re happy to facilitate a return for you. Simply email our team to get started.
Return/Exchanges Fee
We do our best to keep returns and exchanges easy and affordable. Here’s what to expect:
Return Shipping Fee
- $29.50 for 1 unit
- $19.50 per unit for multiple units
Exchange Shipping Fee
- $55 per unit
*This covers both the return of your original item and the shipment of your new one. Once we receive the original unit back at our warehouse, we’ll send the replacement your way.
How Do I Start a Return or Exchange?
If you're eligible based on our return/exchange policy, just email contact@parkitmovement.com to get started. Here’s how it works:
- We’ll email you an invoice for the return shipping label.
- Once it’s paid, we’ll send you the label.
- Lastly, drop off the product(s) at any FedEx location, and they’ll handle the rest.
I Received the Wrong Item, What Now?
Oops! If you received something different than what you ordered, send us an email at contact@parkitmovement.com with a quick photo of the item you got. We’ll sort it out and get the right gear headed your way.
When Can I Expect My Refund?
As soon as your return is received and processed at our warehouse, we’ll issue your refund. Timing can vary depending on your bank, but it usually shows up within 2 - 5 business days on your original payment method.
-
Military & First Responder Discount
We’re proud to support those who serve. PARKIT offers an exclusive discount to:
- Active duty & retired military
- Veterans
- First responders (police, fire, EMT)
👉 Click here and tap "Save up to 15%" to get verified and claim your discount.
Product-Specific Discounts
From time to time, we offer promos on select gear. To see what’s currently available:
- Visit the product pages and shop the site.
- Check for any live discounts or bundle offers listed below the price.
- Subscribe to our newsletter to stay in the loop on future drops and deals.
No Discounts on Limited Edition Collabs
If your order includes one of our limited edition collab styles, please note that those units aren’t eligible for discounts or promos.
Using Multiple Discount Codes
We don’t allow stacking of discount codes, but don’t worry, we’ll always make sure the best available offer is applied to your order.
-------
Have questions about a discount or need help applying one? Reach out to our team using the form below, and we'll get you covered.
-
How Do I Contact the PARKIT Team?
For anything customer service related, send us an email at: contact@parkitmovement.com
We’re here to help with questions about your order, returns, product info, or anything else PARKIT-related.For wholesale or corporate orders, please reach out to sales@parkitmovement.com so our sales team can assist you directly.
Quick reminder: To avoid any delays, make sure you’re emailing the right channel. Messages sent to the wrong inbox (like social media DMs or unrelated email addresses) may take longer to get routed to the right team.
What’s Your Response Time?
We do our best to respond within 24–48 hours (Monday through Friday). We’re a small team and closed on weekends, but we’ll get back to you as quickly as possible.
Here’s a quick tip to help avoid delays:
We reply to messages in the order they come in, so if you send a follow-up before we respond, it bumps your email to the bottom of the queue as if it’s brand new. To keep your place in line, try to hold off on sending multiple messages until we’ve had a chance to get back to you.What Are Your Hours?
- Monday–Friday: 9 AM – 5 PM
- Saturday & Sunday: Closed
- All times are in Pacific Time (PT).
How Do I Unsubscribe From Emails?
We totally get it, inboxes get busy. If you’d like to stop receiving emails or text messages from PARKIT, you can unsubscribe anytime using the link below:
👉 Click here to manage your preferences or unsubscribe
Still having trouble? Shoot us a quick note at contact@parkitmovement.com and we’ll take care of it for you.
-
What’s Included with Your PARKIT Chair
Every PARKIT chair is built for adventure, designed to deliver comfort and durability wherever the day takes you. Here’s what comes with each model:
- The Voyager - The classic setup: chair frame, built-in cooler, cupholder, and carry straps.
- The Eclipse Recliner - Everything the Voyager has plus a headrest and a reclining system built for next-level comfort.
Voyager vs. Eclipse Recliner
We’ve got two ways to kick back:
- Voyager - Our original, non-reclining model. Durable, reliable, and made for all kinds of outdoor hangs.
- Eclipse Recliner - Our first reclining design with a 3-position track system that all operates from the push of a button. Perfect for sitting upright around the fire or lying back under the sun, it’s built to let you chill your way.
Dimensions & Weight Capacity
Both models are built tough with a weight capacity of 350 lbs, and each chair weighs 12 lbs (with an empty cooler).
Voyager
- Total Height: 32"
- Seat Height: 16"
- Backrest Height: 21"
- Total Width: 24.5"
- Seating Area Width: 20.5"
- Seating Depth: 16"
- Folded Dimension: 29" × 25" × 6"
Eclipse Recliner
- Total Height: 36"
- Seat Height: 16"
- Backrest Height: 25"
- Total Width: 22.5"
- Seating Area Width: 20.5"
- Seating Depth: 16"
- Folded Dimension: 33" × 25" × 6"
Materials & Build
We build our chairs to thrive outdoors without sacrificing comfort:
- Industrial Framing: A6000 aircraft-grade aluminum (lightweight + strong) and 304 stainless steel (resists rust + corrosion).
- Woven Polyester Webbing: Soft, strong, and stays cool to the touch, even in dark colors or direct sunlight.
- Faux Teak Armrests: Stylish and durable, designed to bring a touch of warmth to your setup.
Cleaning & Storage Tips
Keep your PARKIT chair ready for every adventure:
- Light freshwater rinse after salty or sandy trips
- Mild soap + soft cloth for gentle cleaning
- Dry storage to prevent moisture buildup
Where We Build
PARKIT chairs are designed and engineered in the USA by our team, then manufactured in China and Vietnam with trusted partners who match our quality standards.
We know many people ask if our chairs are made in the USA, and we ask ourselves the same. While domestic manufacturing hasn’t yet been possible at the scale and price point that works for our customers, it remains on our radar for the future. If you're interested in helping us near-shore our production in North America, reach out! We're excited to explore those opportunities.
⚡ Assembly video update coming soon.
- The Voyager - The classic setup: chair frame, built-in cooler, cupholder, and carry straps.
-
What Does the PARKIT Warranty Cover?
From the day your chair lands at your door, you’re covered for 24 months against defects in materials and workmanship. If something fails during normal, everyday use, we’ll repair it or send a replacement/parts. If your original style of chair is no longer available, we’ll issue credit for the item’s value. We want you to love your PARKIT experience, and we’ll always do our best to make things right.
👉 Read the full policy: PARKIT WARRANTYWhat’s Not Covered
To keep it clear and fair, our warranty doesn’t include:
- Normal wear & tear (scuffs, blemishes, cosmetic dings)
- Impact, theft, or loss
- Misuse, neglect, accidents, or unauthorized mods/repairs
- Work not performed by PARKIT
- Any condition not caused by a material/workmanship defect
Important: Use your chair as intended; misuse may void your warranty.
Where It Applies
Valid for items purchased directly from PARKIT or an authorized PARKIT dealer.
You’ll need proof of purchase.How to Start a Warranty Claim
If you’re eligible under the PARKIT WARRANTY, email contact@parkitmovement.com with:
- A quick description of the issue
- Photos that clearly show the problem
- Your order number or proof of purchase
Our team will review and guide you through next steps.
What to Expect (Typical Timeline)
- Ship to PARKIT: 2–7 business days (location dependent)
- Assessment & Repair/Replacement: up to 72 hours after we receive it
- Return shipping to you: another 2–7 business days
We’ll keep you updated at each step. Questions? Reach out anytime at contact@parkitmovement.com.
Need a Spare Part?
Lose a cooler/strap/cupholder/screw? Snag replacements here:
https://parkitmovement.com/collections/accessories -
We’re excited to share that PARKIT products will be available Soon in Europe, Canada & Australia!
You can shop through our international partners here:
- Europe Customers - PENDING
- Canada Customers - PENDING
- Australia Customers - PENDING
Thank you for your patience as we work to make PARKIT chairs available to more locations worldwide!
-
Where Is PARKIT Based?
We’re proudly based in Oceanside, California - right by the beach where we test our gear and soak up the sun.