When Will My Order Ship?
At PARKIT, we process orders within 1-3 business days (excluding weekends). Once an order ships, transit times depend on your location, relative to our CA fulfillment center.
- West Coast: 1–3 business days
- Central States: 3–4 business days
- East Coast: 5–6 business days
Heads up: weather, road conditions, and carrier delays, while rare, can affect delivery timelines.
How Do I Track My Order?
Once your order ships, we’ll send you a shipping confirmation email with a tracking link so you can follow its journey to your door.
I ordered multiple items, will Everything Ship Together?
We ship everything at once when all items in your order are in-stock and ready for immediate fulfillment.
If something in your order is backordered and awaiting replenishment, we’ll send the available items to you first so you can start enjoying your gear ASAP. The rest will ship once it's been received at our fulfillment center and shipped out immediately upon arrival.
How do I edit or cancel my order?
If you haven’t received tracking for your order, you can:
- Email us directly at contact@parkitmovement.com so we can update it for you on our end
Note: Once the label is printed, and tracking has been established, we can no longer make changes to the order.
Can I Update My Shipping Address?
If you haven’t received any tracking details yet, you can quickly and easily change your address.
- Email us directly at contact@parkitmovement.com so we can update it for you on our end
Can I drop by and pick-up my order?
We don’t have a physical store to accommodate pick-ups. However, if you’re concerned about shipping timelines, please let us know and we’ll see what we can do.
What Carriers Do You Use?
- FedEx Ground – For all chair shipments.
- USPS Priority Mail – For smaller items and accessories.
Do You Offer Expedited Shipping?
We currently don’t offer expedited shipping; air freight costs are often higher than the chair itself (no joke!). We’re always exploring better options and evaluating freight partners.
What If My Order Is Damaged?
Shoot us an email at contact@parkitmovement.com with a quick photo of the issue. We’ll check it out and guide you through the next steps. Our team is available Mon - Fri during normal business hours.